Client Testimonials

Amazing Every Step of the Way

My wife and I were referred to Jocelyne by friends of ours. Jocelyne was amazing every step of the way during our homebuying process. Jocelyne got to know us, our careers, our life plans and factored all of those aspects into the home search. We were first time home buyers and she helped us learn the ropes of not only the steps of purchasing a home, but also what to look for in a house. Things that we would never have thought of on our own. She picked out homes for us to view that fit our wants and wishes and in a short time was able to find us our dream house. She was very quick with responses and made sure there were no delays in our closing time frame. I cannot recommend her enough. Her expertise shows and you will not be disappointed working with her. - Tyler C.

World Class Service

I was blown away by the World Class Service that both Jocelyne and Christine provided me during the short period of time it took to sell my home. The respect and admiration I have for these two women is unmatched and hope to become business partners with them both because I know they will ALWAYS exceed the expectations of my clients! Not having sold a house in 20 years I really did not know what to expect even though I have been in the real estate business for over 20 years. Their attention to detail, sense of urgency and the ability to adapt to any situation was truly remarkable. They held my hand when needed and talked me off the ledge on an occasion or two:)
I knew that both were good at their jobs because of previous clients we have worked with together but had no idea what was involved in the listing of a new property.
They were both great listeners and always focused on my needs as the seller.
It truly was an exceptional experience and will recommend my clients in the future without any hesitation. - Mark A.

Extremely Meticulous and Supportive Through Entire Process

Jocelyne was extremely meticulous and supportive through the entire selling process. - Joe D.

Pricing Expert!

We had the absolute pleasure of listing our home in Wrentham with Jocelyne Fauerbach of ERA Key Realty. She is extremely competent and knowledgeable about the real estate market and priced our house to match the market in Wrentham. She does her homework for sure and provided us with lots of data to help us make all the decisions necessary to sell your house quickly. She helped us through the process from beginning to end with a smile and a so many suggestions to prepare our house for showing. She is a master at staging and knows what buyers are looking for. She helped to highlight all the strengths of our home which brought in the right buyers. She is punctual, detail oriented and takes care of all moving parts of selling a house. I would highly recommend Jocelyne to anyone looking to buy or sell a home! She is the best!! - Gina and Jon K.

More than 5 stars! Attention to detail amazing!

I wish I could give Jocelyne 6 stars! I have nothing but wonderful things to say about my experience working with Jocelyne. As first time home buyers, my significant other and I were new to the entire process. Jocelyne was great at explaining time lines, expectations, and what needed to be done from start to finish in order to make the process smooth and manageable. Her communication was great and timely. Her attention to detail and organization was amazing, and she frequently picked up on small details that neither of us would have noticed without her experienced eye. She is someone who is truly kind and wants to see her clients in their dream home, which is exactly what we got in the end. I will be recommending Jocelyne to all my friends and family looking to buy/sell! - Jill B.

Excellent Communicator and Negotiator

Being a first time home buyer, I was new to the process. I was nervous and anxious about the whole thing. The first time I met Jocelyne, I knew I was in good hands. From the beginning to the end, she made me feel comfortable and confident in her expertise. She is very knowledgeable, an excellent communicator and negotiator, hard working, caring, and truly invested in your journey. I am so grateful for all that she did for me. I love the condo that I got. I highly recommend Jocelyne, she is impressive! - Margaret O.

Utmost Level of Professionalism

I would highly recommend working with Jocelyne! Having dealt with a number of realtors out of state, it is clear that Jocelyne is highly knowledgeable, exhibits the utmost level of professionalism, and is dedicated to getting the best deal for her clients. She is very on top of the many fast-moving, fine details of the process - something that is critical to a healthy sale and alleviates stress on behalf of her clients. Her professional opinions are highly valuable and I would not choose anyone else but her to help me buy or sell a house in this area. You will not regret working with her - in fact, you will be glad you made a smart decision to enlist her services. Our family (and our pockets!) are thrilled we had her as our realtor. 5+ stars! - Riley M.

Knowledgeable, Detail-Oriented, Organized and Kind!

Jocelyne was fantastic! She was very knowledgeable, detail-oriented, organized, and kind! She was extremely helpful with educating us on the homebuying experience as first time homebuyers. -John M.

Terrific Realtor

I contacted ERA to sell my home and was connected with Jocelyn. Little did I know what a terrific realtor I was about to get to know. Jocelyn came to my home and I immediately knew she was the right person to sell my home. Jocelyn was with us every step of the way making sure everything was in order from our first visit until our home was sold. Jocelyn's personal touch and caring for us and are home was tremendous. She succeeded in selling our home but more important we gained a family friend. Jocelyn is it someone I can not say enough about both as a realtor and as a friend. There are not enough stars that can be used to recommend Jocelyn. - Jim W.

Outstanding Attention to Detail

Jocelyne sold my condo in just a few days and managed the entire transaction for me. Her attention to detail and communication were outstanding. I would give her more than 5 stars if I could. - Ed M.

Very helpful!

Being a first time home buyer, Jocelyne took my hand and helped with all my questions from my search for my home to finding my home right up to the closing date and after!!! Thank you for everything!!! - Joan B.

Above and Beyond!

We can not recommend Jocelyne enough! She went above and beyond to help my husband and me sell our home. We were both extremely happy with her negotiating skills and her precise care in all regards to selling our house. She's top of the line. We are so grateful to have worked with her! - Lydia

Landed Us Our Dream Home!

After working with a different realtor out of state for over a month, and losing 3 potential homes in the process, Jocelyne and the team she put together for us as a broker to broker referral, landed us our dream home in less than a week!!!!! Yup, less than a week!!! I highly recommend her!!! - Jen D.

Market knowledge is fantastic

Jocelyne is the ultimate professional. Attention to detail and market knowledge are her specialty! She really cares and it shows! I highly recommend Jocelyne! - Kari G.

Experience is Unmatched

Jocelyne supported us through every moment of our first home buying process. She managed, coordinated, and communicated in an extremely effective and professional manner. She explained every step of the process and took care to make sure we were comfortable and informed. Her thoroughness and experience are unmatched. We can’t recommend her enough. She goes above and beyond for her clients. - Hannah R.

Highly Recommend - Very Organized

Jocelyne was the perfect agent to both sell my house and help me find and buy a new one. The market for buying has been very challenging, and she kept the optimist I needed to continue looking for the best house for myself and my kids. She is extremely organized, and in such a stressful time, she gave me peace of mind that I was not forgetting something, or overlooking any important aspects. I will definitely recommend her to anyone that is selling or buying a home. - Chris D.

Would Give More than 5 Stars!!

Jocelyne is amazing. She is personable and she cared for my needs and for my comfort. She aimed to help me in a hard transition, at a hard time on the housing market. I would give her more than 5 stars if I could. - Christiane D.

Outstanding Level of Service

The level of service provided to my wife and I was outstanding. I had no inclination at any time that Jocelyne was not available or not acting in our best interest. She was extremely responsive, knowledgeable, and gave us the best chance at finding our dream home. We were able to secure our first choice at a great price, in no small part due to her hard work and we couldn't be more happy with our decision to work with her. - Ryan P.

Great Advocate and Extremely Knowledgeable

Jocelyne was a pleasure to work with. Her hard work and dedication was apparent and led to our home being sold for above asking price in a single weekend. She was a great advocate and extremely knowledgeable every step of the way. I am grateful and appreciative that we were able to have such a great agent! 5+ stars! - Brandon M.

She Made a Complicated Transaction a Total Breeze

Our family reached out to Jocelyne for assistance recently with a real estate transaction. Jocelyne turned out to be a wealth of information and an enormous asset throughout the process. Jocelyne covered every last detail for us. We are so appreciative for all of Jocelyn's hard work. She made a complicated transaction a total breeze! - Lisa M.

Absolutely Amazing!

We cannot say enough about Jocelyne. She was absolutely amazing and was our best advocate throughout the entire process. We started looking for a home in June 2020 and Jocelyne was with us every step of the way. Purchasing a new home can be stressful but Jocelyne stayed positive and made us feel at ease. Her expertise, organization and dedication was superb. She was excellent at communicating and took care of everything between booking appointments, new properties, paperwork etc. She never gave up hope and helped us find the most beautiful home. If you are looking for a relator who is professional, hardworking, detailed oriented and overall a great person, then Jocelyne is it. We HIGHLY recommend her. We cannot thank her enough for everything that she has done. - Abby S.

Entire Experience was Positive!

I would highly recommend Jocelyne with ERA Key Realty Services. I contacted Jocelyne because I was being relocated by my employer. She went above and beyond the call of duty. While I was searching for a home in another state Jocelyne held an open house and my house was sold that weekend above asking price. The entire experience was positive and it was a smooth transition. I trusted Jocelyne with all aspect of purchase, negotiations, inspection and closing. - Carey S.

Jocelyne Helped me Find my Forever Home

Jocelyne helped me find my forever home and I could not be more thankful. Buying a house is filled with ups and downs, but Jocelyne helped us maintain a positive outlook the entire time. As we searched for the right house, Jocelyne identified things that would have never crossed our minds, which helped us feel confident throughout the entire process that whatever decision we made would be a good one for our family. I can't wait for the memories in our new house and we have Jocelyne to thank for that! - Cal E.

Helpful and Understanding

Jocelyne, you were very helpful, understanding and making recommendations in hepling us sell my son's condo unit during a hard time.Everything you recommended greatly helped in the selling. - Paul C.

Care for her Clients is Unmatched

We cannot say enough about Jocelyne and our experience working with her as we bought our home. In a difficult market for buyers, Jocelyne helped us feel confident that we would find the right house. More so she helped us feel confident that when we did find the right house, that everything would go smoothly and work to everyone's favor. Her attention to detail, consistent communication and overall care for her clients is unmatched. Though we hope we never have to move again, we know we will always have Jocelyne to help us if we do! - Lee W.

Responsiveness was Outstanding

Jocelyn deserves 5+ stars! An unfortunate circumstance led to us needing to sell a family member's condo. Jocelyn was kind and compassionate to this challenge. She got to know us personally and kept a focus on our hopes and plans for the sale. As this was the first time we were selling property, we really had no idea what we were doing. Jocelyn was supportive and guided us through the whole process. She outlined "the big picture" plans while also directing us on "the next steps". She explained things we needed to know and took care of the things we didn't need to be troubled with. Her knowledge and expertise of what needed to be improved to help with resale vs. what was unnecessary to invest in was valuable throughout the process and paid off in the end. Her responsiveness to questions and concerns was outstanding, even responding while away on vacation! I highly recommend Jocelyn and would use her services again without hesitation! - Patty C.

Entire Process was Seamless and Easy

Selling our first house was an adventure we embarked on sooner than we originally planned, but thanks to Jocelyne the entire process from pre-listing to closing was seamless and easier than we could have ever imagined. Jocelyne's attention to detail, added guidance in preparing our home for the market and constant communication helped us sell our house incredibly quickly and at an amazing price. With a ten week old baby, in the middle of a global health pandemic, we thought selling our house would be beyond stressful, but thanks to Jocelyne, we felt confident and at ease throughout the entire process. We cannot wait to work with Jocelyne as we find our new family home. We highly recommend her! Her services, expertise and dedication to her clients are all unmatched. - Abigail E.

Whole Experience was Easy

Literally could not be more pleased with the entire process. Jocelyne made the experience super easy and we were able to sell our home for a lot more than what we thought!!! - Jeff E.

Spectacular Realtor

Jocelyne was a pleasure to work with. My husband and I were 1st time home buyers and she found us a house that we instantly fell in love with. I cannot thank her enough for finding the perfect home for us and our little family. She stood by our side from start to finish and was never hesitant to explain any terms or questions I or my husband didn't understand. I highly recommend Jocelyne to any 1st time or experienced buyer. She is a spectacular realtor and helps you thoroughly from start to finish. Thank You! - Katherine R.

Have Recommended her to all my Family and Friends

Jocelyne's preparation and attention to detail from our first meeting with her was what sold us on working with her and ERA. From her recommendations on how to improve our home for sale, preparation for open house, and thorough communication, she helped us through every milestone, which resulted in a quick sale! We felt like we were her only customers! We can't say enough about our experience working with her. She actually made the home selling process easy. We would work with her again without hesitation and have recommended her to family/friends! - Ashley M.

Excellent Communicator

Jocelyne was an excellent communicator and effectively managed every step of the process - which, in our case, moved very quickly. I wouldn't hesitate to recommend ERA and, more specifically, Jocelyne to any friends or relatives who might be in need of a great realtor. - Michael F.

Very Knowledgeable!

Jocelyne was very knowledgeable to work with and kept me in the loop every step of the way. I would highly recommend her to anyone looking for a Realtor. - Karen B.

We Felt Well Cared For!

It was an absolute pleasure working with Jocelyne. From the very beginning it was clear that she was knowledgeable and professional. She was with us every step of the way from last minute showing to suggesting possible alternatives. We were kept up to date and even when there was nothing new to report Jocelyne kept in contact with us. There was never a question that went unanswered. We felt well cared for! We would highly recommend Jocelyne for any real estate transaction you may need. - Lynn C.

High Moral Character and Great Attention to Detail

Jocelyn is the best, completely happy with all that she does and did with our purchase of a home. She is 100% out to make the customer happy which she did with us. She has high moral character, motivated, attention to detail, gets back to you quickly. If we are looking for real estate again in the future she is the very first call we will make. - Jim W.